What is a Custom Tour and how does it work?
π§ What is a Custom Tour?
A Private Custom Tour is a simple way for guests to book you based on time, not a fixed itinerary.
Instead of choosing a predefined tour (your signature tours), the guest books you for a set duration and shares their preferences after booking.
You decide:
How long you are available for
What you charge for each duration
How many guests you accept
This gives you full control over how you work and what you earn. You find it here: Custom Tour when you login as a guide.

π‘ Why is this different?
Most platforms expect you to:
Answer multiple inquiries
Suggest itineraries
Spend time planning before anything is confirmed
Often, this work never turns into a booking.
With Custom Tours, it works the other way around:
π The guest books and pays first
π Then you plan together
This means:
Less unpaid work
Fewer back-and-forth emails
More serious and committed guests
π¬ What happens after a booking?
Once a guest books you:
You receive a booking request (you have 12 hours to respond)
When you accept, the booking is confirmed and payment is captured
The guest has already paid but funds will be released after tour is completed
You will then get:
If guest have started a conversation with you through our "conversations" you will se that in your dashboard menu.
Their contact details
The option to continue the conversation in chat or move to your preferred channel (WhatsApp, email, etc.)
From there, you can:
Agree on the plan together
Adjust the experience based on their needs
Decide meeting point and details
βοΈ How should I think about pricing?
You are not selling βhoursβ. You are selling your expertise, flexibility, and time.
A common approach is:
Higher price per hour for shorter bookings
Better value per hour for longer durations
Example:
2 hours β higher hourly rate
4β6 hours β lower hourly rate, higher total value
This helps you:
Protect your minimum earnings
Encourage longer bookings
Avoid short, low-value requests
π What should I include in my setup?
To get the most out of Private Custom Tours:
Offer a small selection of durations (for example: 2h, 4h, 6h)
Think about the size you are comfortable with guiding when you set your max size.
Keep it simple. You can always adjust later.
π Why guides use this
Private Custom Tours are ideal when you want to:
Avoid unpaid planning time
Work more flexibly
Let guests shape the experience with you
Get confirmed bookings before investing your time
When you want to be bookable but haven't made signature tours yet
Itβs a more efficient and professional way to work β for both you and your guests.